AmeenSub

Privacy & Security

Privacy Policy Overview

Welcome to AmeenSub ("we," "our," or "us"). We operate the AmeenSub mobile application (the "App") and website. We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using our App, you consent to the data practices described in this policy.

Key Promise: We do not sell your personal data to advertisers or third parties. Your data is used strictly to provide VTU services and prevent fraud.

1 Information We Collect

Data Category Specific Data Points Usage Purpose
Personal Identity Name, Email, Phone Number Account creation, support, and receipts.
Financial Data Transaction History, Wallet Balance Processing VTU orders and wallet funding.
Device Data IP Address, Device ID, OS Version Security, fraud prevention, and app stability.

2 App Permissions

Read Contacts (Optional)

Allows you to select phone numbers from your address book when buying airtime, so you don't have to type them.

Not stored on server

Storage Access

Required only if you wish to save transaction receipts or screenshots of successful payments to your gallery.

3 Third-Party Service Providers

We share data with the following regulated partners strictly for app functionality:

Google Firebase & Analytics

Used for app performance monitoring, crash reporting, and authentication.

Payment Processors (Paystack / Monnify)

Used to process payments securely. We do not handle your banking credentials directly.

4. Account & Data Deletion

Pursuant to Google Play Store User Data Policy, you have the right to request the complete deletion of your account and associated data.

You can request deletion via:

  • A In-App: Go to Settings > Security > Delete Account.
  • B Email: Send a request to support@ameensub.com

* Note: Financial transaction records may be retained for a specific period as required by Nigerian financial regulations for auditing purposes.

5 Security & Children's Privacy

Data Security

We implement industry-standard security measures, including SSL encryption, to protect your personal information during transmission and storage. However, no method of transmission over the Internet is 100% secure.

Children's Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers.

Changes to This Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

Have Questions?

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

support@ameensub.com